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Booking essentials
Confirmation: Your request becomes confirmed only after an operator accepts it and KYC is approved.
Cancellation: Send a request from My bookings. An admin reviews the applicable terms before cancelling or authorizing a refund.
Deposit & damage: Pickup and return photos support any damage review. Deductions and disputes need human approval.
Payments: Online payments are not available yet. No payment details are collected.
Emergency: Contact local emergency services if there is an immediate danger. Support tickets are not an emergency service.
Rather talk?
Call RENTLI supportA ticket is the right place for anything with a document or a number attached — it keeps the trail. Ring us when the car is in front of you and the answer cannot wait.